Quality Outcomes | Beacon Park Hospital

Quality Outcomes

We take the views of our patients very seriously and use their feedback to continually develop and improve our services.

All feedback from patients regarding their experiences at Beacon Park Hospital are welcomed and inform service development in various ways dependent on the type of experience (both positive and negative) and action required to address them.

All positive feedback is relayed to the relevant staff to reinforce good practice and behaviour – letters and cards are displayed for staff to see in staff rooms and notice boards. Managers ensure that positive feedback from patients is recognised and any individuals mentioned are praised accordingly.

Feedback regarding the patient’s experience is encouraged in various ways via:

• Continuous patient satisfaction feedback via a web based invitation

• Hot alerts received within 48hrs of a patient making a comment on their web survey

• CQC patient surveys

• Friends and family questions asked on patient discharge

• Written feedback via letters/emails

• PROMs surveys

Contact Enquiry

Need some advice or like to make an enquiry? We're here to help

or


0%

FINANCE AVAILABLE

Spread the cost of your treatment

  • Fixed monthly payments over a term that enables you to budget
  • Loan money paid directly to Ramsay Health Care
  • A loan designed to put more expensive health procedures within easier reach
  • Simple Online application
More Information

PRIVATE PATIENT PLEDGE

THE BEST OF CARE

  • Your choice of consultant
  • No cancellations
  • Appointments to suit you
  • 0% finance available
  • No waiting lists
  • Fixed price packages
  • Unlimited aftercare
  • Price Match

Terms and conditions apply

More Information